Privacy Policy

Data Requested

In accordance with the requirements of the General Data Protection Regulation (GDPR - General Data Protection Regulation (EU) 2016/679) regarding the processing of personal data and the free movement of such data, TradingMat.com is obligated to securely administer and only for specified purposes, the personal data you provide to us.

Why We Need Your Data

  • We require your personal data to provide you with the following services:
  • Processing orders and delivering desired products and services;
  • Evaluating the products and services we provide to you;
  • Granting you access to the website's functionalities as a registered user;
  • Administering the website;
  • Analyzing and improving the website, commercial offerings, and advertising activities;
  • Providing you the opportunity to participate in contests, promotions;
  • Sending you non-commercial or administrative messages (regarding changes to the site, your user account, etc.);
  • Sending you offers, promotions, advertising messages, and marketing communications related to your activity on www.tradingmat.com if you have consented to such communications.

What We Will Do With Your Data

Your personal data is processed at the company's headquarters. Hosting and storing your data take place within the territory of Romania.

We may provide your personal data to other companies with whom we have partnership relations, but only under a confidentiality commitment from them and only for the purposes mentioned in this document. Information requested for online payments falls under the terms of use of payment processors, and www.tradingmat.com will not request or store any details regarding your card.

We will disclose information if justified for the purpose of protecting against fraud, defending our rights or property. Also, we may need to disclose your information to comply with our legal obligation to respond to legal requests from authorities. Your personal data will only be communicated when we believe, in good faith, that we have a legal obligation to do so.

How Long We Keep Your Data

We will store your information for as long as required by law. If there is no legal requirement, we will only store it for as long as necessary to provide our services. Upon request sent to www.tradingmat.com via email at contact@tradingmat.com or using the options available in the user account on the website, you can request the cancellation of your user account and the deletion or anonymization of data.

Any personal data we hold for marketing purposes will be kept until you notify us that you no longer wish to receive such information.

Your Rights If you believe that any of your personal data held by us is incorrect or incomplete, you have the right to request access, rectification, or deletion of this information. You can contact us in this regard via email at contact@tradingmat.com

If you wish to complain about how we have handled your data, please contact us via email at contact@tradingmat.com

We will investigate your complaint and work with you to resolve the issue.